The Greek Independent Authority for Public Revenue (AADE) has officially inaugurated its myPoint service center in Piraeus, in the presence of Deputy Minister of National Economy and Finance Dimitris Markopoulos, AADE Governor Giorgos Pitsilis, Mayor of Piraeus Giannis Moralis, and President of the Chamber of Commerce and Industry Vassilis Korkidis. The new myPoint marks the fourth flagship service center in the network and a key milestone in establishing a unified, modernized physical service identity for Greek taxpayers. At the heart of this new approach is direct support for businesses and citizens through expert guidance and streamlined procedures.
Read also: myPoint: AADE’s new service center in Kifisia — Kallithea, Galatsi, and Piraeus to follow
AADE: New myPoint center features three distinct service zones
The center has been designed around a new operational model featuring three distinct service zones. From the moment citizens enter, they receive full guidance and have the opportunity to speak with specialized staff. Through dedicated video call booths, visitors can connect with AADE representatives anywhere in Greece, dramatically reducing waiting times and uncertainty.
Deputy Minister Markopoulos speaks at the inauguration
Deputy Minister of National Economy and Finance Dimitris Markopoulos stated: “With myPoint, citizens find everything they need in one place — modern self-service equipment as well as specialized staff for more complex cases. It’s a faster, simpler, and more human experience.
It is significant that myPoint is now coming to Piraeus, one of Attica’s most economically dynamic areas, with a large concentration of businesses and self-employed professionals. We are bringing AADE’s services closer to them, with respect for their time and their everyday needs.”
AADE Governor Pitsilis highlights the digital transformation vision
AADE Governor Giorgos Pitsilis emphasized: “We are combining digital innovation with the human touch, making citizen services more immediate and effective. myPoint is not simply about processing transactions — it is a new experience where taxpayers are guided from the very first moment, speaking face to face, without the barrier of a traditional counter.
Digitalization is not an end in itself, but a means to support citizens and the business community. Following Piraeus, Kallithea, and Galatsi, we are expanding to Thessaloniki and gradually to the rest of the country. We are moving into the next generation of public service delivery, demonstrating in practice that we respect the needs of both citizens and businesses.”
