Serious problems have been occurring since Saturday morning, September 20th, at major European airports, including London’s Heathrow, Brussels, and Berlin, due to a cyberattack that disabled automated systems for check-in and boarding. According to Reuters, the attack targeted an IT service provider that serves many international airports, leading to major flight delays and cancellations.
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Cyberattack causes major problems at European airports
Brussels Airport management reported that all automated systems have been disabled, forcing all procedures to be handled manually. “This has a major impact on the flight schedule and will unfortunately cause delays and cancellations,” the airport stated in an official announcement. Heathrow described it as a “technical issue with a third-party provider,” also warning of significant delays.
Similar scenes unfolded in Berlin, where the airport warned travelers on its website about increased waiting times for check-in due to a technical problem affecting airports across Europe. “We are working on a quick solution,” management noted.
Passengers with scheduled flights were advised to contact their airlines in advance before heading to airports. In contrast, Frankfurt Airport confirmed it was not affected by the attack.
Airport authorities are collaborating with the service provider to restore the system, however it remains unclear when full functionality will be restored.
